What is Secret Shopping?It is no secret that capitalism is by nature, very competitive. All companies in all industries are trying to grow by attracting more customers to their respective product or service. The buyer often has several options when it comes time to make a purchase and top companies often try to gain an edge on the competition by looking at their product or service through the eyes of the consumer. Those eyes are your eyes as a secret shopper. From small businesses to large corporations in any industry that is competitive and offers many options to the prospective buyer, there is a need to utilize secret shoppers to effectively evaluate how they are doing versus the competition. Some types of common industries include retail stores, restaurants, movie theatres, car dealerships, apartment buildings, coffee shops and many more. Some common assignments include observing customer service, checking the status of store facilities for cleanliness, evaluating employee knowledge on a specific product, and so on.

Shopper Services and the role it plays. Shopper Services was founded in August 2003 to provide companies seeking secret shoppers the highest quality and most motivated new recruits available. Shopper Services incurs advertising costs and administration costs finding new secret shopper recruits. Your membership fees and tuition help cover some of these costs, while your long term participation in the program ensures the ongoing success for everyone. Once you have completed your training program and training assignments you will be given the opportunity to search the largest database of secret shopping opportunities in the country. Our job search tool will assist you in finding postings that are near to where you live and match your preferences. In addition to the resources we provide in this website, we also maintain one of the largest national databases of secret shoppers, and our talented executive team is constantly searching to find new secret shopping companies.

The Goal. Our goal is simple - We want to provide our secret shoppers with the highest paying and most rewarding assignments available. We seek to achieve that goal by providing the companies seeking secret shoppers with only secret shoppers that have demonstrated their willingness to commit time and financial resources to this rewarding career. The Shopper Services training program not only familiarizes a new secret shopper with the industry, it also provides solid educational material and training assignments to show exactly what the industry expects from their secret shoppers.

What does the Training Cover? Our training program helps a new secret shopper learn about the industry while providing practical experience to ensure a successful first assignment. We have pulled together the most pertinent information and topic for companies, and provide it to you. Once you have completed the three parts of the training program we will allow you access to the restricted area of the members website to build your resume and start sending your secret shopping profile and information to various secret shopping companies. You will also have access to our job search tool to find the jobs in your area. We are constantly adding new companies and assignments to this area so be sure to continue to check back even after you have completed your initial applications with secret shopping companies.